This Privacy Policy outlines how VIVID EDITS collects, uses, and protects any information you provide when you visit our website or engage with our services.

VIVID EDITS is committed to protecting your privacy. If we request certain personally identifiable information while you use our website, rest assured that it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time by revising this page. Please check this page periodically to stay informed about any changes.

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Information We Collect

We may collect the following information:

• Name

• Contact information, including email address

• Demographic details such as postal code, preferences, and interests (if required)

• Other information relevant to customer surveys, service requests, and offers

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Legal Basis for Data Collection

We collect and process personal data based on the following legal grounds:
Contractual Necessity – To fulfill service obligations.
Legitimate Interest – To improve our services and enhance customer experience.
Legal Obligation – To comply with regulatory requirements in India.

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How We Use Your Information

The information we collect helps us provide better services, including:
Internal record-keeping
Improving our products and services
Sending promotional emails about new services, offers, or industry updates using your email address
Contacting you for market research via email, phone, or other methods
Customizing your website experience based on your interests

We are committed to ensuring that your information remains secure. To prevent unauthorized access or disclosure, we have implemented appropriate measures.

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Third-Party Services & Payment Processing

We may use third-party service providers for payment processing, including Razorpay. These providers may collect, process, and store your payment details in compliance with applicable regulations. Please refer to Razorpay’s Privacy Policy for further details.

Additionally, we may use analytics tools such as Google Analytics to track website traffic and enhance user experience.

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Cookies & Tracking Technologies

A cookie is a small file stored on your device that helps us analyze website traffic and improve user experience.

Why We Use Cookies?

• To identify which pages are most frequently visited

• To analyze user behavior and improve website functionality

• For marketing and advertising purposes (if applicable)

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may impact certain website functionalities.

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Controlling Your Personal Information

You may restrict the collection or use of your personal information in the following ways:
Opt-out of marketing emails – You can unsubscribe anytime via the ‘unsubscribe’ link in the email or by emailing [Your Email].
Do not fill optional fields on forms if you don’t wish to provide extra details.
Request data deletion – Contact us if you want your data removed, subject to legal requirements.

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

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Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you request data deletion, we will delete your data unless we are legally required to retain it.

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Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

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Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Punjab, India.

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Contact Information

If you have any questions about this Privacy Policy or believe that any information we hold is incorrect, please contact us at: help@vividedits.com